READ AND LEARN
Out of the Crisis
Reading Pick of the day! Out of the Crisis. A classic but now more valid than ever! Written by the godfather of good mgmt. W. Edwards Deming.
Today’s reading pick:
Out of the crisis - by W. Edwards Deming
Deming could be called the Majestro of quality control, the Grand Monsieur of business consulting, the Godfather of management science. Deming is the source of modern business thought. He helped engineer the rise of Japanese competitiveness in the consumer goods sector, thereby giving a major prod to globalization. Perhaps his only failure was not envisioning the extremes to which others would later push his ideas of “constancy of purpose” (e.g. continuous quality improvement). Then again, their own ideas often come back to haunt prophets and, on most points, Deming passes the test of time with flying colors. In this reprint of his 1986 classic, his arguments for single supplier sourcing and for leadership rather than supervision, and against production quotas and the absurd practice of management by walking around, ring as true today as ever.
Take-Aways
The US economy needs revolution, transformation and change, not a hot fix.
The theory that manufacturers have to choose between high volume and high quality is a lie.
Production increases as quality improves, because products require less “rework” and employees are more satisfied, which leads to greater productivity.
Japan has no natural resources; it succeeds due to its commitment to quality.
Like auto accident statistics, measures of productivity tell you what went wrong but not how to fix it.
Companies must guide workers’ efforts with a theory of management. Just having everyone try to do their best is insufficient and will lead to chaos.
You have to build quality instead of checking for it.
Quotas and management by numbers work against quality. Get rid of them.
Relying on a single source supplier will enhance quality in the long run.
If you hire consultants, give them the authority to visit any aspect of the company.
Enjoy the read and have fun learning!
A Manager's guide to coaching
Reading Pick of the day! A manager’s guide to coaching. Simple and effective ways to get the BEST out of your employees - by Brian Emerson and Anne Loehr.
Today’s reading pick:
A manager’s guide to coaching - by brian emerson and anne loehr
In this absolut useful book, two executive coaches, Anne Loehr and Brian Emerson, explain what coaching is, how it functions and how managers can learn to put it to work to improve employees’ productivity and morale. Often people are unaware of attitudes or behaviors that are holding them back or jeopardizing their careers. That’s where a good coach plays a crucial role. The authors delve into coaching’s methods, explain its benefits, and offer thoughtful instructions and examples. They devote the last third of the book to specific questions to ask while coaching. How you’ll react to the writing style, which is generally clear and serviceable, depends on if you think that “coachee” is a real word and that “everyone does their work” is good enough on the grammar front. Either way, this is a straightforward, practical book for managers who want to be productive coaches.
KEY Take aways
An employee’s success depends on “aptitude, attitude and resources.” Attitude matters most. In fact, a better outlook can make up for shortfalls in skills or materials.
Coaching helps staffers address behaviors and outlooks that hurt their productivity.
The “W.I.N. B.I.G.” process outlines steps to use with your staff members. In the W.I.N. stage, ask questions to help employees develop self-awareness about issues that are holding them back.
In the B.I.G. stage, help them plan and institute problem-solving action.
Effective coaches believe in employees’ potential, remain detached, heed their own instincts, set an easy atmosphere, don’t bog down and show alternative perspectives.
Coaches must “listen,” pay attention, offer “feedback” and “celebrate” victories.
Coaching offers employees an exciting journey of personal and career growth.
Enjoy the read and have fun learning!
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